Work Order Management: How to effectively resolve fleet issues

Posted by

Karthipriya

For a fleet to operate smoothly and maintain minimum downtime, there are two factors that come into play – regular maintenance scheduling and work order management. In a traditional scenario, fleet managers receive work order requests on paper or telephonically, identify available service engineers, make a list of all the issues that are to be resolved during the particular work order and ensure parts availability. And once the work order is completed, fleet managers precisely calculate the labor work time, labor and parts costs and note down any important anomalies. In short, this means a long trail of unorganized paperwork and a whole lot of hours spent on managing work orders.

A fleet maintenance software such as MoveX, can eliminate these commonly faced challenges and automate work order management to improve visibility, reduce paperwork, eliminate human-prone errors and save time.

Create and manage work orders

Instead of filling out the paperwork, create work orders on a digital platform where it becomes easier to assign your in-house service engineers and share information without any difficulties.

  • Align issues to vehicles: Based on the vehicle selected for the work order, the issues that are associated with the vehicle will be fetched automatically. The fleet manager can select the issues that are to be fixed in the particular work order and assign it to the particular service engineer.
  • Add work items: Apart from the associated issues, fleet managers can add new work items that are to be fixed during a particular work order. For each work item, the fleet managers can specify the parts and labors.
  • Manage parts: Many businesses maintain parts inventory that can be useful for completing in-house work orders, instead of purchasing new parts for added costs. Fleet managers can review the parts availability across multiple locations and directly allocate the parts to a particular work order. This way, there are no deadstock and additional expenses.
  • Manage labor: Fleet managers can handle everything from assigning service engineers to managing their hourly rates, all from one platform.
  • Set scheduled work orders: The fleet managers can also specify the start date and work order completion date to ensure issues are resolved within the specified time period and based on the priority.
  • Additionally, the electronic way of managing your work orders makes it easier for printing invoices and recording information accurately.

    Gain cost-based insights

    Apart from managing work orders, fleet managers can review costs based on individual work orders, vehicles and particular work items. With such actionable insights, fleet managers can identify factors that lead to increased costs and manage underperforming vehicles better.

    Do you face the daily challenge of creating and managing work orders for your fleet? Try MoveX now to know how we automate your processes and benefit your business in more ways than one.